Angela, Office Manager, joined the team in 2000 and attended Roane State Community College. She manages the front office, schedules appointments, helps evaluate the best use of patients’ dental insurance benefits, works with insurance companies, and addresses billing issues. She spends all of her spare time with her family at her children’s sporting events.
Megan, one of Dr. Birdwell’s newer staff members, joined the practice as Front Office Coordinator in the Fall of 2015. Megan assists patients with scheduling their appointments, accepting payments, and submitting insurance claims on their behalf. She will likely be one of the persons with whom you speak if you call the office with any questions or concerns. Megan attended East Tennessee State University, where she graduated magna cum laude with a BS degree in Psychology in 2008. When not at work, Megan enjoys mountain biking, hiking, and spending time with her teenage son.
Trina, Patient Services Representative, RDA, has been part of the team since 1990. She attended the University of Tennessee in Knoxville and the University of Memphis. She received her RDA from the Dental Staff School Knoxville. She assists patients with appointments, insurance, and billing questions. Trina is the mother of the office mascot, Aislyn. She enjoys scuba diving and reading.
Jewel, DNP, APRN, graduated from the University of Tennessee in Memphis (BSN) and Knoxville (MSN) and Rush University in Chicago (DNP). As newly weds they started the practice together, and through the years she has worked in various capacities, including bookkeeping, financial and office management, and medical consultation. She provides Primary Medical Care at Cherokee Health Systems’ clinic in downtown Knoxville and works with healthcare for the underserved in India. She enjoys running, hiking, reading, and spending time with her grandchildren.