Carolyn, RDA, has worked with Dr. Birdwell since 1991 and attended Pellissippi State Community College. She graduated from the Easter Dental Assisting Program. She is certified in coronal polishing and is trained as a first responder. She received her certificate in prosthetic functions from the College of Dentistry in Memphis and is also certified in coronal and is trained as a first responder. She specializes in clinical skills, communication with patients, and dental education. She enjoys spending time with her church, family, and community.